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Address book/contacts list
I can't get Outlook to let me view the address book; it gives me an error message that "the address book could not be displayed" and "the contacts folder associated with this address list could not be opened." When I attempt to change the "shared" properties, those fields are ghosted. |
#2
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Re: Address book/contacts list
Post your Outlook version and the steps you used to corrupt your Outlook
Address Book. -- Russ Valentine [MVP-Outlook] |
#3
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Re: Address book/contacts list
Russ,
I'm having the very same problem. I'm running Outlook 2003. In case it matters, I have just upgraded my machine, and I copied the whole PST file from the old machine to the new one. All my contacts show when I click on the Contacts tab, but when I try to address an e-mail, they're not there. All help appreciated! -- Bob Whitehead, MCSD Pensacola, FL www.vbcodehead.com Bob@vbcodehead-dot-com |
#4
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Re: Address book/contacts list
How did you migrate your data? Just copying a PST file will not enable
Outlook to use it. Even worse, if you overwrote another PST file when you copied it, you have corrupted your profile. Read this: http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] |
#5
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Dropping in PST file
I can handle this one. This is something I do regularly, and ran into that problem.
When Outlook is closed and you've dropped in the PST file (must rename the existing) You will notice the contact won't pull up when you try to add one to an email. Tools>Options>email accounts> view/change existing directory. Delete what ever addressbook you have working currently. Restart Outlook Add Address book>Additional Address book>Outlook address book. Thats all it should take. If possible do a PST export from your old email then import "from another program or file" and select PST. |
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