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Old 02-24-2017, 02:34 PM
scotchtech@outlook.com scotchtech@outlook.com is offline Outlook - Recieved emails Sender address appears differnt each time Windows 7 64bit Outlook - Recieved emails Sender address appears differnt each time Office 2013
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Outlook - Recieved emails Sender address appears differnt each time
 
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Default Outlook - Recieved emails Sender address appears differnt each time

Hi,


I have a very high profile end-user that has an issue with how a received emails Sender is displayed in his outlook. The issue appears to be that the email is displayed in two different ways at random. There are two separate contacts for this Sender, one in the GAL and one in his Outlook contacts and they are slightly different, this makes sense. But how does Outlook decide which one to display? From the GAL or Contact? How can we manage so as to search in a certain order?

Thank you
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