Hello

I am trying to set up a new sound alert to replace the default in Outlook 2007. I can hear the default OK when a new message arrives.



I have set up my new sound in Outlook as shown in the attached screenshot, PlaySound.jpg and in the Control Panel | Sound, I have installed my new .wav file, called mail2.wav, shown in the attached YouHaveMail_CP.jpg screenshot.

But the new sound does not play, even after closing down Outlook.

What is likely to be the problem, please?

Thank you.

Attached Images

	PlaySound.jpg (67.6 KB, 18 views)
	YouHaveMail_CP.jpg (72.1 KB, 18 views)

Hello,
Please follow the steps :

1. Go to the Outlook menu, click on Tools and select Rules and Alerts.
2. Select New Rule.
3. Go to the Stay Up to Date section and select Play a sound when I get messages from someone.
4. Click on the sound link.
5. Browse to desired sound file. Select the file and click the Open button.

Hopefully, this will help to resolve your problem.

Thanks & Regards,
Anjlua

Hello Anjlua

Thank you for your help.

I get this - attached.

Thank you again.

Attached Images

Rules.jpg (17.4 KB, 16 views)

Hello,
Did you select the Play a sound Link in Step 2 to specify the audio file?


Thanks & Regards,
Anjlua

Hello Anjula

Sorry for the delay in replying.

OK, I have two Microsoft email accounts, but will focus only on the Hotmail account at first, if that's OK?

I go to Tools | Rules and Alerts...and see this:




The Hotmail email address at the top is correct as is the name of the .wav file, but the 'Apply this rule after the message arrives from...' is incorrect.

The rule should be applied whoever sends a message to that Hotmail address.

I am taking this in baby steps

Thanks again for your help.

Bluie:

Not sure if you resolved this, but if not, be aware that you can also play a sound thru Windows. Go to Control Panel/Sounds and in the Sound Dialog box choose the Sounds tab. Then scroll down to New Mail Notification and specify a sound there.