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Old 05-20-2016, 07:41 AM
vhricci vhricci is offline 2010 Category problems Windows 7 64bit 2010 Category problems Office 2010 32bit
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2010 Category problems
 
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Exclamation 2010 Category problems

I have a user that uses Categories extensively. We are a O366 users, with Outlook 2010 32bit. She is using 3.2gb of data. She opened Outlook today and all her categories were gone. Any clue to the problem besides using a obsolete email client? Or probable a corrupt local pst file. Anyway need a logical way to explain it and the usual never had that problem before....



Thank you,

David
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Old 05-20-2016, 09:38 AM
vhricci vhricci is offline 2010 Category problems Windows 7 64bit 2010 Category problems Office 2010 32bit
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2010 Category problems
 
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vhricci is on a distinguished road
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Fixed. I had her go to the Data Properties and select Upgrade to Color Categories... That seemed to fix the issue.
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