Hello Everyone,




I have a very specific problem which started about a couple of weeks ago with my incoming email and I do hope that someone can help me.


If I get any emails with attachments into my server (BT Yahoo mail), neither these messages nor any other messages which don’t have attachments can be downloaded into my Outlook - it 'times' out when I try.
If I just get messages into my server without attachments, then everything is ok and these messages are downloaded into my Outlook.


To deal with this problem I'm currently having to shuffle emails around on my server into different folders so that I can download mails to Outlook without attachments. Those mails with attachments, I have to open and deal with on my server.



I realise of course that I could view my messages on my server, but my Outlook is very much preferred and of course this is where I store all my mails and I would like to carry on using it.


I really hope that someone can resolve this issue for me as I have already spent hours trying to resolve this issue but have got nowhere.


My operating system is Microsoft XP and my Outlook is part of the Microsoft Office Professional Edition 2003 – SP3



Peter W

Hi everyone,

Thought I would bump my post, just in case there is someone out there who can help me - someone must have had a similar problem to this in the past, thanks.

Peter W

Hi Peter,

Firstly let me know that is this problem occurring with all the email messages or some specific emails?
Sometimes when you receive an email attachments with some unknown extension that is not allowed on email client, at that time you may face problem in opening those attachments. this is because these kind attachments can spread computer viruses and malware easily through email messages.

Below are the list of attachment extension that are not allowed over email client.
.ad, .adp, .crt, .ins, .mdb, .mde, .msc, .msp, .sct, .shb, .vb, .wsc, .wsf, .cpl, .shs, .vsd, .vst, .vss, .vsw, .asp, .bas, .bat, .chm, .cmd, .com, .exe, .hlp, .hta, .inf, .isp, .js, .jse, .lnk, .msi, .mst, .pcd, .pif, .reg, .scr, .url, .vbe, .vbs, .ws, and .wsh.

If you see email attachment with these extension, then kindly ignore those emails.


Thanks & Regards,
Anjlua

Hello Anjlua,

Thank you so much for taking the time to reply to my post - I have now been able to trace the problem, which turned out to be very simple indeed. After having done a broadband 'speed test' it turned out that my download speed had crashed to 0.12mb and that's why only some e-mails (those without attachments) were comming in. The problem has now been fixed.

Best Wishes

Peter W.