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Old 04-03-2016, 11:32 AM
gmeddles gmeddles is offline Can not delete unwanted email contacts Windows 7 32bit Can not delete unwanted email contacts Office 2010 32bit
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Angry Can not delete unwanted email contacts

I have an outlook email account, and found out that I have over 35 unwanted email contacts. These contacts show up on the auto-complete drop down window, but none of them are on my contacts list. I have tried practically everything I can find on the internet for deleting unwanted contacts and nothing seems to help.
Typing in the unwanted contact and moving to highlight it with the up/down arrows before hitting the delete button , for instance, doesn't work. Also, as mentioned in some helpful sites, the delete "x" doesn't show when highlighting the unwanted contact.
I think my email password may have been hacked recently and I changed it, hoping no more of these contacts would show up, plus wanting to get rid of stupid emails going out from my desktop that I wasn't aware of.
The hacking may have been part or all of the problem, but again, don't know how to fix the unwanted contacts problem. Doesn't help a whole lot being somewhat computer illiterate.
I have a Windows 7 operating sstem, MSN for a home page & easy access to Outlook.com email system.

Would greatly appreciate any help someone can give me.


Thanks in advance !
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  #2  
Old 04-03-2016, 08:37 PM
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gmayor gmayor is offline Can not delete unwanted email contacts Windows 10 Can not delete unwanted email contacts Office 2016
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To edit the drop down list you need http://www.nirsoft.net/utils/outlook_nk2_edit.html

The list has nothing whatsoever to do with your e-mail account. It is an Outlook centred database.

If your account has been hijacked and is sending out unwanted e-mails that is another issue entirely. You don't supply any information about what is happening, but you could start by downloading and running the free version of MalwareBytes - https://www.malwarebytes.org/

Also run an on-line antivirus checker.
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Old 04-04-2016, 11:35 AM
gmeddles gmeddles is offline Can not delete unwanted email contacts Windows 7 32bit Can not delete unwanted email contacts Office 2010 32bit
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Thanks so much for the response.
I downloaded the NK2Edit software, but when I tried to open outlook, it said no such file existed. Again, I am a very low functioning novice, I guess. I have an outlook.com email address that I access off of the MSN page that I use as a home page.
I do believe that I got the unwanted and so far undeletable email contacts through an invasion/infection in the recent past.
I did download and run the malwarebytes software you sent me on the link. Thanks so much for that. It showed 5 infections that weren't major.
I'm wondering if there is any way at all to get rid of those contacts. I'm hoping I don't have to change email addresses to do so.
Thanks so much for your help.
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Old 04-04-2016, 09:15 PM
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gmayor gmayor is offline Can not delete unwanted email contacts Windows 10 Can not delete unwanted email contacts Office 2016
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Ah! This forum is for Outlook, which I assumed you were using and not the Outlookcom web mail. The NK2Edit software is for Outlook. I regret I know nothing about this web mail facility. See if the following may help https://support.office.com/en-us/art...ad=US&fromAR=1
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Old 04-05-2016, 04:54 AM
gmeddles gmeddles is offline Can not delete unwanted email contacts Windows 7 32bit Can not delete unwanted email contacts Office 2010 32bit
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Nuts !
No help.
Thanks again for trying !
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