Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 03-28-2016, 07:01 AM
drgerry drgerry is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 64bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
Novice
Outlook 2013 - How to make "deleted" items to to the DELETED folder?
 
Join Date: Mar 2016
Posts: 3
drgerry is on a distinguished road
Default Outlook 2013 - How to make "deleted" items to to the DELETED folder?

att.net account
IMAP setup

When I delete items in Outlook 2013 they go into the TRASH folder instead of the DELETED folder. Then, randomly the TRASH folder gets emptied. There have been occasions where I needed to go back to some of those emails.

Question 1: How do I stop att.net from emptying the TRASH folder?

or, better yet

Question 2: How can I make Outlook 2013 send deleted items into my DELETED folder, instead of the TRASH folder?

Currently, each day I have to remember to go into the TRASH folder and move all the emails into my DELETED folder so I won't loose them.
Reply With Quote
  #2  
Old 04-15-2016, 05:40 AM
drgerry drgerry is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 64bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
Novice
Outlook 2013 - How to make "deleted" items to to the DELETED folder?
 
Join Date: Mar 2016
Posts: 3
drgerry is on a distinguished road
Default

So, nobody knows??

When I delete items using my phone (android), they go to "Deleted" folder
When I delete items using Outlook, they go to "Trash" folder

How can I change my default folder to "Deleted" instead of "Trash"?
Reply With Quote
  #3  
Old 05-12-2016, 12:42 AM
Anjlua Anjlua is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 32bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
Advanced Beginner
 
Join Date: May 2016
Posts: 35
Anjlua is on a distinguished road
Default

Hi drgerry,

This type of problem occurs in Outlook when you use some kind of Rules. May be you've created any Rule so that the emails goes to the Trash folder instead of Deleted Items folder. If this is the case, then check all the Rules (for att.net account) that you are using and kindly disable the exact one.


Thanks & Regards,
Anjlua
Reply With Quote
  #4  
Old 05-16-2016, 05:18 AM
drgerry drgerry is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 64bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
Novice
Outlook 2013 - How to make "deleted" items to to the DELETED folder?
 
Join Date: Mar 2016
Posts: 3
drgerry is on a distinguished road
Default

Rules? I don't even know what a rule is, let alone how to create one. Where would I find "Rules" in Outlook? I've looked in Options and can't find anything about Rules
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
IMAP account - send deleted items to new folder? silawtz Outlook 0 01-21-2016 07:04 AM
Emails will not go to deleted items folder VicV50 Outlook 0 03-22-2015 01:58 PM
Emails deleted from "Trash" after 24 hours oregonpal Outlook 0 02-15-2013 10:49 AM
Outlook 2013 - How to make "deleted" items to to the DELETED folder? outlook .pst files deleted but e-mails still appear in "search" HAlexander Outlook 3 07-02-2011 05:04 PM
Outlook 2013 - How to make "deleted" items to to the DELETED folder? trouble empting deleted items folder debi68 Outlook 1 11-02-2009 02:06 PM

Other Forums: Access Forums - Senior Forums

All times are GMT -7. The time now is 11:21 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft