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Old 02-07-2016, 10:09 AM
ralphholmes ralphholmes is offline Unwanted dual account in Outlook 2010 Windows 10 Unwanted dual account in Outlook 2010 Office 2010 32bit
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Unwanted dual account in Outlook 2010
 
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Default Unwanted dual account in Outlook 2010

Having recently bought a new PC (OS Windows 10) I installed Outlook 2010. I imported my contacts, calendar, saved emails and recent inbox from a pst file. What I now have, when I open Outlook is a duplicated file tree, one with my email address as the root and the other with "Outlook Data File" as the root. The email address system calls deleted files "Trash", the Outlook data file system calls them "Deleted Items". If I save a draft it automatically goes into the Outlook data file system. I can send and receive emails and they arrive in folders rooted on my email address.



What I would like is to have only the file system rooted on my email address and for the file system rooted on the Outlook data file to go away: it can not, however, be deleted.

If anyone with the relevant knowledge is prepared to help me, I would be extremely grateful.

Cheers

ralphholmes
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Old 02-07-2016, 10:43 PM
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gmayor gmayor is offline Unwanted dual account in Outlook 2010 Windows 10 Unwanted dual account in Outlook 2010 Office 2016
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You cannot close the default datafile.

What you need to do is direct the emails to the inbox of the required account in the required datafile from the account settings dialog and set that datafile as the default datafile. Copy anything you require from to the new default datafile then close the other datafile.
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Old 02-10-2016, 08:18 AM
ralphholmes ralphholmes is offline Unwanted dual account in Outlook 2010 Windows 10 Unwanted dual account in Outlook 2010 Office 2010 32bit
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Thanks for getting back to me - my apologies for taking so long to respond.

I'll give that a try and see if it resolves the problem.

Cheers

ralphholmes
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