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Old 01-27-2010, 08:17 AM
chayden chayden is offline Outllook & Word '07 - can't mail-merge email Windows 7 Outllook & Word '07 - can't mail-merge email Office 2007
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Default Outllook & Word '07 - can't mail-merge email


I have windows 7 & office 2007. I am attempting to create an email merge. I have tried to do so starting with first with outlook (which takes me to word) which failed in sending, and then starting with word (which takes me to outlook and then back to word) and also failed in sending. I have followed all instructions to a T (as provided by help in both programs as well as microsoft help online). What am I missing? Is there some connection between the 2 programs that needs to be set up first?
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  #2  
Old 01-27-2010, 06:58 PM
joshharnett joshharnett is offline Outllook & Word '07 - can't mail-merge email Windows 7 Outllook & Word '07 - can't mail-merge email Office 2007
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Why don't you use stsep by step mail Merge wizard in word?
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Old 01-27-2010, 07:19 PM
chayden chayden is offline Outllook & Word '07 - can't mail-merge email Windows 7 Outllook & Word '07 - can't mail-merge email Office 2007
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Default Unable to mailmerge emails with outlook and word 2007

Hi Josh:
Thanks for responding.

I guess I didn't make it clear -- but that is exactly what I did --I used the wizard, and it still didn't send the emails. It appeared that the emails were being sent -- the program flipped through all of them as if they were -- but they were not sent. Very frustrating.

Any ideas?
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Old 01-28-2010, 07:49 PM
joshharnett joshharnett is offline Outllook & Word '07 - can't mail-merge email Windows 7 Outllook & Word '07 - can't mail-merge email Office 2007
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I encountered the same problem.

Your messages are actually being delivered. Just that they don't appear in the sent items OR outbox. Its kinda wierd.

Try doing a causal mail merge again and have yourself as a recipient. That way you will get to know if the messages are sent or not.

Regards.
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  #5  
Old 01-28-2010, 08:45 PM
chayden chayden is offline Outllook & Word '07 - can't mail-merge email Windows 7 Outllook & Word '07 - can't mail-merge email Office 2007
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I did include myself -- and got no emails....
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Old 10-08-2011, 06:58 AM
jmitch03 jmitch03 is offline Outllook & Word '07 - can't mail-merge email Windows XP Outllook & Word '07 - can't mail-merge email Office 2007
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Default here's how I fixed it

I know this thread is old, but I thought I would post how I fixed the same problem in case someone else is searching for the solution. I had to set Microsoft Outlook as the default e-mail client in Internet Explorer. Open Internet Explorer, click on Tools, Options, Programs tab. It was previously set to Outlook Express by default.
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