Outlook 2007 doesn't display plain text messages.

forbeselderlaw · #1 01-08-2010, 11:26 AM

My boss was using outlook express and I installed outlook 2007. Now she is unable to view emails that are in plain text format. HTML and Rich Text come through fine, and in some previews of emails she can see the plain text, but not when she opens the message.

I have tried uninstalling and reinstalling with the same issue.

Any ideas on a course of action, or instructions on additional information that I can provide?

Thank you.

Shawn76 · #2 02-03-2010, 02:42 AM

Check this site out

http://support.microsoft.com/kb/831607

Quote:

Originally Posted by forbeselderlaw

My boss was using outlook express and I installed outlook 2007. Now she is unable to view emails that are in plain text format. HTML and Rich Text come through fine, and in some previews of emails she can see the plain text, but not when she opens the message.

I have tried uninstalling and reinstalling with the same issue.

Any ideas on a course of action, or instructions on additional information that I can provide?

Thank you.

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