Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 12-18-2014, 02:58 PM
dagarci2 dagarci2 is offline personal email account is showing as public folder Windows 7 64bit personal email account is showing as public folder Office 2013
Novice
personal email account is showing as public folder
 
Join Date: Dec 2014
Posts: 3
dagarci2 is on a distinguished road
Default personal email account is showing as public folder

Hello,

I have a user whose personal work email account shows up as a public folder. In his outlook it says Public Folders next to his email address. Any idea how I can change this so it's just a standard email account like everyone else in the company? (screenshot attached)

Any help is appreciated.

-Daniel
Attached Images
File Type: jpg SnipImage (3).JPG (23.4 KB, 6 views)
Reply With Quote
  #2  
Old 12-19-2014, 08:05 PM
GerryLu GerryLu is offline personal email account is showing as public folder Windows 7 32bit personal email account is showing as public folder Office 2010 32bit
Banned
 
Join Date: Nov 2014
Posts: 12
GerryLu is on a distinguished road
Default

What's kind of account? POP or IMAP or Exchange?
Reply With Quote
  #3  
Old 12-22-2014, 06:35 AM
dagarci2 dagarci2 is offline personal email account is showing as public folder Windows 7 64bit personal email account is showing as public folder Office 2013
Novice
personal email account is showing as public folder
 
Join Date: Dec 2014
Posts: 3
dagarci2 is on a distinguished road
Default

it is an exchange account.
Reply With Quote
  #4  
Old 12-22-2014, 02:23 PM
dagarci2 dagarci2 is offline personal email account is showing as public folder Windows 7 64bit personal email account is showing as public folder Office 2013
Novice
personal email account is showing as public folder
 
Join Date: Dec 2014
Posts: 3
dagarci2 is on a distinguished road
Default

***RESOLVED***

I ended up going to Control Panel > Mail > Email Accounts > Remove email account

I repeated these steps and Outlook asks to create an email account. Follow the next, next, finish steps and the email account is created. Public Folders did not show up in front the email account and the actual Public Folders we were looking for appeared when going to the ellipses (...) and clicking folders.
Reply With Quote
Reply

Tags
public folder

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Forwarding email from a public folder to my Inbox ray500 Outlook 2 08-23-2016 07:20 AM
Outlook VBA to move selected email to a public folder aaroncrt Outlook 2 10-21-2013 05:11 PM
personal email account is showing as public folder Public contact email account / Masking internal accounts Strijder Outlook 1 12-14-2011 09:02 AM
personal email account is showing as public folder Forwarding email from a Public Folder ray500 Outlook 1 08-20-2010 03:06 PM
personal email account is showing as public folder Can I print a log showing when my email account was accessed partner Outlook 1 03-09-2008 07:07 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 05:01 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft