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Old 10-13-2014, 04:26 AM
eludlow eludlow is offline Outlook can't connect to Exchange server Windows 7 64bit Outlook can't connect to Exchange server Office 2013
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Default Outlook can't connect to Exchange server

Hi there.

Problem with Outlook 2013 connecting to an Exchange account.

Outlook now hangs at "loading profile" and eventually I get an error "Outlook can't connect to the Exchange server" and it prompts me to confirm the account. I've tried:
- creating a new profile - this doesn't work
- a different Exchange account - this doesn't work
- when on the same PC but as a different user, Outlook connects no problem.
- I've tried repairing the Office installation
- I've tried un-installing and re-installing the Office installation


- I've removed the Outlook profiles via the registry editor
- I've tried importing the reg keys in HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\User Shell Folders from a good Outlook installation
- safe mode
- safe mode with no add-ins

Nothing working! I'm running out of ideas...and this does seem to be a problem others have had (via google!) but one of the above seems to resolve things.

Thanks,
Ed Ludlow
  #2  
Old 10-22-2014, 05:38 AM
eludlow eludlow is offline Outlook can't connect to Exchange server Windows 7 64bit Outlook can't connect to Exchange server Office 2013
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Outlook can't connect to Exchange server
 
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gentle bump...
  #3  
Old 03-04-2015, 10:38 AM
tibas tibas is offline Outlook can't connect to Exchange server Windows 7 32bit Outlook can't connect to Exchange server Office 2013
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I have this Prob too anyone can help us?
  #4  
Old 03-04-2015, 11:55 AM
eludlow eludlow is offline Outlook can't connect to Exchange server Windows 7 64bit Outlook can't connect to Exchange server Office 2013
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Outlook can't connect to Exchange server
 
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For me, removing Java solved it. I wouldn't have believe it was that, but it was!
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