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Old 09-19-2014, 01:05 PM
OwlCat1212 OwlCat1212 is offline Cannont send email manually from Outlook (office 365 home) Windows 8 Cannont send email manually from Outlook (office 365 home) Office 2013
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Cannont send email manually from Outlook (office 365 home)
 
Join Date: Feb 2011
Location: SW Washington State
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Default Cannont send email manually from Outlook (office 365 home)

I am unable to send new emails or reply to existing emails, but rules applied to incoming emails can send (forward) emails just fine. This happens on my main workstation, but my Surface Pro can send emails just fine.



The mail account is on my own domain which is hosted by a hosting service. I am accessing it via IMAP. As far as I can tell, the configuration is the same on both my workstation and my Surface Pro desktop.

System Configuration: Dell Precision T5500 with 12 GB ram and two quad-core processors, running completely patched and updated Windows 8.1 and Office 365 Home.

I have experienced this problem both before and after a complete reinstall of Windows 8.1 and Office 365 Home. It is possible that the problem went away briefly after the reinstall; it is difficult to say because sometimes the mail does go through. The frustrating thing is that occasionally (possibly 5% of the time) I can send an email, but I just can't figure out the pattern of when it is successful and when it will fail. (One suspicion--not verified--that I have about the pattern is that if I forward an email directly from my inbox, it will get sent; I don't think it will go if I edit it.) I do have some rules that automatically forward incoming emails; these work flawlessly.

When I try to send an email, it immediately appears in my outbox, but the icon is the "pen & paper" rather than the "envelope" and the email does not get sent--ever.

I can move the email from my outbox to a folder (name "2BSent") that will be synchronized and in a few minutes the email will appear on my Surface Pro and I can send it from there with no problem.

Any suggestions will be appreciated. TIA OwlCat1212
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