Set up Outlook 2013 to link with Sky account

[Ampsabelle]

Trying to set up Outlook 2013 to link with my Sky account. My ISP are proving useless. If I run through the following can someone help me please;
Add new account
Click manual set up
Click pop or imap
Then in the list goes my name, sky email address, POP3
Then incoming server is pop.tools.sky.com?
Then outgoing server is it smtp.tools.sky.com or is it the server provided by my ISP?
Is user name and password my Sky email and Sky password or the ones proved by my ISP?
Click more settings click the outgoing settings tab and click "my outgoing server requires authentication"
Click advanced tab and set incoming server to 995 with SSL on the drop down?


What is the outgoing server number? is it default? Asked my ISP they said they didn't know
Please help - will be eternally grateful!!!

[Ampsabelle]

Sorry this doesn't fix it Ive been told to do POP not IMAP so what are the outgoing POP settings?
Ive also asked other questions within this thread that haven't been answered.
Really not techy at all so you'll have to do a step by step sorry

[Ampsabelle]

No doesn't work. However you do say 993 for IMAP at the end but its POP not IMAP is this the error do you think?

[Ampsabelle]

Log onto incoming server was a fail but send test message was successful.
I don't know if this is relevant but I don't actually pay Sky anymore, I simply use their email address. The company who we pay each month is Permanet and I have outgoing settings for them.
Is this where Im going wrong?