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Old 05-15-2014, 06:27 AM
hedgert hedgert is offline Message Preview Behaviour in Outlook 2010 Mac OS X Message Preview Behaviour in Outlook 2010 Microsoft Office 2008 for Mac
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Message Preview Behaviour in Outlook 2010
 
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Default Message Preview Behaviour in Outlook 2010

I'm a new user of 2010 and am really struggling with the default unintuitive behaviour of message preview and am wondering if there is a way to change it.


I have auto-preview turned on for unread messages.
If another message is selected, then an unread message shows expanded - which is auto-preview - great.
But if I click on the message, the message closes up - so by clicking on the message I want to look at, I get to see less information than before I clicked on it!
That's a pain and unintuitive, but there's more of a problem when you have a conversation with an unread message. When I double click an auto-previewed message, on the first click the auto-preview closes, adn sometimes the second click then hits the message below (because the message list has moved up). It doesn't always happen, but the whole thing has a very strange set up!
Is it possible to change this behaviour in anyway? Best option would be stop it altogether - i.e. click on a message showing auto-preview, and it stays with the expanded format.
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