Long delay in sending emails in Outlook 2007

[GeeJay]

I use Outlook 2007 for sending and receiving e-mails via a POP3 account with BT Yahoo. A strange problem occurred 2 days ago when I discovered that e-mails in my sent box were not actually arriving either to the addressee or into my POP3 account for about 5 or 6 hours. The problem still persists in spite of various repair and change procedures to my account setting. All account settings appear to be OK. I have no problem receiving e-mails and no problem sending and receiving direct from BT Yahoo. The problem only exists with Outlook.



Would be grateful for any advice or help

[GeeJay]

Issue now resolved. It was not an Outlook problem but a Server problem which my provider has now owned up to!

[yourforester]

How did you get the Pdrovider to own up to their mistake?

[GeeJay]

After pursuing every possible Outlook issue I was convinced that the problem was elsewhere and probably with the server. It took a lot of perseverence with a number of BT Yahoo advisors but I eventually ended up with a tier 1 advisor who accepted that the problem was with their server. Not only that, but it was a known issue!

BT Yahoo are splitting up and they are experiencing problems with migration between the 2 servers while BT take over the e-mails.

Pleased that the problem will be solved shortly but furious that BT Yahoo haven't informed their customers of a known issue.

[yourforester]

Great job GeeJay. Thnk you!!!