Specifying an OST outlook 2013

bascotie · #1 09-30-2013, 02:58 PM

Hi guys,

I tried following this article on how to specify which OST to use:

http://support.microsoft.com/kb/2752583

Unfortunately, when creating a new profile and going to "More settings" (STEP 8), the options are different. I have an Advanced tab (like inSTEP 9) but it's just for changing port numbers, etc.

I'm a bit desperate to fix this issue for a customer who only has a 350MB OST (no psts for some reason? i guess 2013 doesnt auto create them?).

Any help is DEARLY appreciated. Thanks!

comodo · #2 10-10-2013, 09:02 AM

have you tried going into Control Panel > Mail, and then setting the profile to use there?

comodo · #3 10-10-2013, 09:18 AM

Or create a new profile named the same as the old OST then delete the new OST created replacing it with the old one.

bascotie · #4 10-10-2013, 11:59 AM

Thanks guys.

It turned out rather than creating the subfolders under the IMAP inbox, they were in a separate PST. Moved them over and problem solved

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