I use Outlook 2007 for sending and receiving e-mails via a POP3 account with BT Yahoo. A strange problem occurred 2 days ago when I discovered that e-mails in my sent box were not actually arriving either to the addressee or into my POP3 account for about 5 or 6 hours. The problem still persists in spite of various repair and change procedures to my account setting. All account settings appear to be OK. I have no problem receiving e-mails and no problem sending and receiving direct from BT Yahoo. The problem only exists with Outlook.

Would be grateful for any advice or help

Issue now resolved. It was not an Outlook problem but a Server problem which my provider has now owned up to!

How did you get the Pdrovider to own up to their mistake?

After pursuing every possible Outlook issue I was convinced that the problem was elsewhere and probably with the server. It took a lot of perseverence with a number of BT Yahoo advisors but I eventually ended up with a tier 1 advisor who accepted that the problem was with their server. Not only that, but it was a known issue!

BT Yahoo are splitting up and they are experiencing problems with migration between the 2 servers while BT take over the e-mails.

Pleased that the problem will be solved shortly but furious that BT Yahoo haven't informed their customers of a known issue.

Great job GeeJay. Thnk you!!!