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Old 09-09-2013, 08:07 AM
MikeyChris MikeyChris is offline Can't setup new account Windows 7 64bit Can't setup new account Office 2010 32bit
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Can't setup new account
 
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Default Can't setup new account

I have four working accounts already running in Outlook 2010. I just switched ISPs to Cox, and can't setup a new account. The auto detect setup fails, and when I enter all the port, security, etc. info - which happens to be the SAME as my two working gmail accounts except for the servers (of course) - when I TEST ACCOUNT SETTINGS I log into the IMAP server (or POP, I have tried both) OK, but the test fails to log into the SMTP server. All spellings, caps, password, etc. have been check a jillion times. I have disabled Windows (7 Pro 64 bit) firewall as well as my router firewall (to check setup, then turned them back on). Nothing works. I have had several email exchanges with folks at Cox, but they calim it has to be at my end. I can't see how since the SAME ports and encryption is used for my 2 working gmail accounts. Any ideas?


Thanx.
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Old 09-10-2013, 06:21 AM
MikeyChris MikeyChris is offline Can't setup new account Windows 7 64bit Can't setup new account Office 2010 32bit
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Can't setup new account
 
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Posts: 15
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Issue solved. After much putzing around, settings all ended up the same, and it worked. No idea why.
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