Hi,

I am trying to send a mass mail to four different contact groups using the mail merge function.

The issue is that while I can send mails with an automatic greeting line that includes both the first and the last name of the recipient, I can't seem to be able to figure out how to send mails that only contain the last name.

So, for example:

Currently the mails start with: Dear. Mr. John Smith



What I want is: Dear Mr. Smith.

Any help would be very welcome.

I am doing this for males and females (in german and englaish), so currently I am opting for four different list of contact (in order to do the Mr., Ms. Herr, Frau).

Thanks

Kaspar

You have should have these people saved in your mail contacts .

Thanks for the reply.

I have them saved in my mail contacts.

The greetings lines in mail merge takes the names of individual contacts and post them into the greetings line...

Or am I misunderstanding you?

Yes , this does seem a little confusing to me .