Odd situation - I've tried searching the site and, having found nothing, hope someone here can help.



The head of a small department here subscribes to a couple of listservs. He keeps every email so that he can go back and search through it for researching data.

He has a couple of his staff members sort the emails as they come in. Here is the workflow:

1. The listserv emails go into the department head's inbox
2. We set up a public folder for each listserv
3. Created a server-side rule for each listserv that forwards a copy of the email into the public folder, so that the staff can access it.
4. On each of the staff members' computers, added the public folder as a favorite so that it would show the number of unread emails.
5. On the Exchange Server, in the properties for each folder, we unchecked the Maintain Per-User Read And Unread Information For This Folder check box


I know it seems a little overly-complicated but there are certain workflow requirements that the department head has that we need to honor.

Any thoughts on why the unread counts are not synced across the users?

FYI - the computers are running Win 7 (32 bit) with Office 2010 and we have Exchange Server 2010.

Thank you!

Rob