Webmail folders not downloading - how 2 solve?

[barackrocksall]

I have been using webmail for a long time, but now I am converting to outlook 2003.



In my webmail, I have the usually files:

Inbox
Drafts
Sent
Trash
Spam

Outlook read my Inbox, but did not read the Sent folder. Anyone know why?

Also, in addition to these folders on the server, I have made some folders and moved emails into them.

Outlook currently dosen't see them (see below structure of my webmail):



Outlook only has downloaded Inbox.

How do I get the other folders into Outlook?

[Masta7Mail]

barackrocksall,

It sounds like you have a POP3 or IMAP connection with Outlook 2003. By default POP only pulls the Inbox. If you are using IMAP you can subscribe to subfolders, such as your sent items folder in order to see them in your Outlook client.

The only true way to see all subfolders is to set up your Outlook client with an Exchange connection (usually RPC over HTTP). In this case you would sync everything, but only if your information is on an Exchange Server that you have an account with. If not you will have to export a PST file of all your information and import it into your Outlook client so that it would sync up to the new Server. Unfortunately, you can only export and import PST files from Outlook and not Webmail...so hopefully it's the same account.

Let me know how you've configured your client, whether Pop, IMAP, etc. and what type of server your mail is on so I can give you a clearer answer.