Last week I had to rebuild OS on my Asus K501J laptop running Windows 7 Home Premium. Since then I have had a multitude of problems that required downloading some third party utilites.



I also have a huge problem in Outlook 2010. Before the rebuild, I was able to add names to a distribution list by clicking the group and using the add from Contacts. Then a list of the addresses appeared in a dialog box to be selected. Also, if I typed a B for Blake, Bruce, or Bob, I got a pop-up on the To: and just chose the name I wanted.

Now neither of those options work properly. When selecting a name from the Contacts, I get a box with no names and a header that says Select Names: Contacts. I type in the name but the Go button is grayed out. When I place a "B" in the To: box, some of the names I have in contacts are there in the dropdown menu.

In the past when that happened, I only had to send one email to that person by selecting the To: dialog box and select the name. From then on the name would appear in the dropdown menu. That no lponger works.

So, if I have to remove Outlook and re-install, is there an export Contacts feature. I have looked but did not see anything like export Contacts.

Thanks,

Daniel

Additional info:
In My Contacts there are four folders named Contacts

My Contacts
Suggested Contacts (empty)
Contacts - Outlook Data File


iCloud
Contacts iCloud
Contacts - Outlook Data file (empty)

Daniel

Solved the issue. The laptop CD drive is toast, so I bought a new one to replace it.

This time I used the Outlook Wizard to create the account instead of the Mail Control Panel. It now works great and looks the way it used to.

Problem solved!

dan