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Old 04-26-2009, 10:13 AM
4Cruses 4Cruses is offline Cannot Open Outlook 2003 Windows Vista Cannot Open Outlook 2003 Office 2007
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Cannot Open Outlook 2003
 
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Unhappy Cannot Open Outlook 2003

I have been using MS Office 2003, including Outlook, for almost a year with no problems. Suddenly, when I try to open Outlook, I get the folloiwng error message: "Cannot start MS Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." I know a little about computers and software, but I have no clue what to do here. HELP!

I have a Dell laptop with Windows Vista. I'm not sure what other info may be needed.

Thanks!
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Old 04-27-2009, 06:40 AM
Masta7Mail Masta7Mail is offline Cannot Open Outlook 2003 Windows Vista Cannot Open Outlook 2003 Office 2007
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Lightbulb Cannot Open Outlook 2003

4Cruses,

It appears your Outlook profile is corrupted. There are a few ways you may be able to fix this, but configuring a new profile is the surefire way to fix the problem (but if you are not running on an exchange server you will lose all of your information).

In case your email account is not on an Exchange server try this fix:

Run Outlook from a command line with the /cleanprofile switch appended to the command.

To find the correct command line, right click on a shortcut for Outlook and go to Properties. Copy the information in the Target field and Paste it to the command line. If there is already a command option, remove it and add /cleanprofile after the closing quotation mark. (Add a space before /cleanprofile)

For example, go to Start: Run. . and enter something like "C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /cleanprofile .

Then add a new profile. Be sure to check the check box for "Set as default profile". Note: You cannot see this option unless you click on the "Options >>" button.

Let me know if this works for you!


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