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  #1  
Old 10-12-2012, 09:35 AM
Eebygum Eebygum is offline Can't select specified folder when creating rule Windows 7 64bit Can't select specified folder when creating rule Office 2010 32bit
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Can't select specified folder when creating rule
 
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Default Can't select specified folder when creating rule

I am trying to set up a rule so that when I send a message, a copy is sent to a specified folder. The folder is the 'sent items' folder on another Outlook account for which I have Publishing Editor permission.

However, when I get to the point while creating the rule where I choose the specified folder, nothing happens (specifically, I click on the other account;s Sent Items folder in the list, click OK, but the folder is not added to the rule).

I cannot select any folders from that account during rules set-up, although they appear in my Outlook folder list and I can view and delete messages in them, which suggests that my permissions are correct.

I have set up this rule in the past and it worked for years without problems. Unfortunately, it was lost when there was a server glitch that resulted in all the server side rules (e.g. redirect) going AWOL.

Does anyone have any idea?
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  #2  
Old 06-17-2013, 05:54 AM
million million is offline Can't select specified folder when creating rule Windows 7 64bit Can't select specified folder when creating rule Office 2010 32bit
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Hi Eebygum,

Did you ever manage to get to the bottom of this? I'm currently experiencing the same problem!

Thanks
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  #3  
Old 06-17-2013, 06:10 AM
Eebygum Eebygum is offline Can't select specified folder when creating rule Windows 7 64bit Can't select specified folder when creating rule Office 2010 32bit
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Can't select specified folder when creating rule
 
Join Date: Oct 2012
Location: England
Posts: 2
Eebygum is on a distinguished road
Default No luck yet

Sorry, Million, no joy yet. Seems to be just another niggly issue with OL. They've mounted up as we've migrated through successive incarnations of Office and Windows. (Sigh).
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  #4  
Old 06-17-2013, 06:10 AM
million million is offline Can't select specified folder when creating rule Windows 7 64bit Can't select specified folder when creating rule Office 2010 32bit
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Join Date: Jun 2013
Posts: 2
million is on a distinguished road
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actually, I just got around it by temporarily switching off Cached Exchange mode while setting up the rule.
My colleagues, who are using Office 2007, encountered no such problems
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