#1
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Can't select specified folder when creating rule
I am trying to set up a rule so that when I send a message, a copy is sent to a specified folder. The folder is the 'sent items' folder on another Outlook account for which I have Publishing Editor permission.
However, when I get to the point while creating the rule where I choose the specified folder, nothing happens (specifically, I click on the other account;s Sent Items folder in the list, click OK, but the folder is not added to the rule). I cannot select any folders from that account during rules set-up, although they appear in my Outlook folder list and I can view and delete messages in them, which suggests that my permissions are correct. I have set up this rule in the past and it worked for years without problems. Unfortunately, it was lost when there was a server glitch that resulted in all the server side rules (e.g. redirect) going AWOL. Does anyone have any idea? |
#2
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Hi Eebygum,
Did you ever manage to get to the bottom of this? I'm currently experiencing the same problem! Thanks |
#3
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No luck yet
Sorry, Million, no joy yet. Seems to be just another niggly issue with OL. They've mounted up as we've migrated through successive incarnations of Office and Windows. (Sigh).
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#4
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actually, I just got around it by temporarily switching off Cached Exchange mode while setting up the rule.
My colleagues, who are using Office 2007, encountered no such problems |
Tags |
accounts, rules |
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