Is this possible with Outlook form?

SpawnedX · #1 07-11-2012, 08:48 PM

I have a template e-mail at work. Basically it's an e-mail to make someone aware that their credit card transaction was decline.

This is the e-mail, anything with a bunch of number signs in it is a variable, where the data to replace the variable with is in another software application. Right now I have to open up this draft template and manually enter and reformat the data in the variables.

Quote:

Dear ###,

I want to thank you, yadda, yadda.

In ###, we tried to process your payment on your ### card, expiration date ### for ### for your ### payment. Unfortunately, yadda, yadda. The amount owed is ###.

Please call me at yadda, yadda. Alternatively you can use the website, yadda, yadda. In order to do so you will need your account number, it is ###.

I want to thank you for your ### year(s) yadda, yaada.

Sincerely,

Clunky Corporate Signature

What I want to do is just have a bunch of text fields on a form where I can key the information in there and when I submit the form it creates the e-mail with the information inputted into the form in place of the ###. It gets pretty annoying to have to delete the ###'s and type the actual information, then remove the annoying editing spaces Outlook puts around new text.

The question is, is this possible? That's all I want to know and maybe a link to a basic understanding of how to create forms. I thought it was going to be more Visual Basic like, but it didn't appear so.

Thanks in advance.

---

Also, this is in Outlook 2003, that's what my work has.

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