hello!

I have specified some rules, but they dont run automatically
I run MS Exchange



how do I fix this? is there a workaround?

thanks!

Hi ,

This usually indicates a corruption of either the rule or within the mailbox. It could also indicate a corruption in the send/receive settings file (srs-file) of Outlook.

Reset srs-file

Resetting the send/receive settings can be achieved by renaming the srs-file of your profile to .old. You can find the srs-file for your mail profile in;

• Windows Vista and Windows 7:
  C:\Users\%username%\AppData\Roaming\Microsoft\Outl ook
• Windows XP:
  C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

before doing this, I need to know what exactly settings this file contain, in order to restore them after creating a new srs file

any idea?

thanks

Hi,

Outlook keeps the send/receive settings in an srs-file. If this file gets corrupted somehow, the send/receive will crash. To reset your send/receive settings, all you have to do is renaming the srs-file to .old when Outlook is closed. You can find the file in the following location as in last post

Note 1: The file is called <profilename>.srs where <profilename> stands for the name of your Outlook Mail Profile. By default this is called Outlook so the file would then be called outlook.srs and you would rename it to outlook.old.

Note 2: Resetting the srs-file will not delete any mail accounts from Outlook. It only resets information such as how often Outlook will check for new mail.

what else does it contain?
is there any alternative plugin to create and run rules?

thanks

Hi,

This file have not any alternative plugin to create and run rules but if you are reset srs file than it will help for rule run automatically. you can also try : http://www.msoutlook.info/question/133

Have you done ?