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Old 05-15-2012, 07:08 AM
smelinor smelinor is offline Can't access Microsoft Exchanger Server using Windows 7 Pro, Office 2007. Windows 7 64bit Can't access Microsoft Exchanger Server using Windows 7 Pro, Office 2007. Office 2007
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Can't access Microsoft Exchanger Server using Windows 7 Pro, Office 2007.
 
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Location: NL
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Default Can't access Microsoft Exchanger Server using Windows 7 Pro, Office 2007.

Hello,

I am using Windows 7 Professional (64-bit) with Office 2007.

I am trying to access a Microsoft Exchange Server email account using Outlook. I have managed this successfully with Office 2007 on XP, but for some reason Windows 7 is refusing to connect.

The error I receive is:

Quote:
Outlook cannot logon. Verify you are connected to the network and are using the proper server and mailbox name. The Connection to Microsoft Eschange is unavailable. Outlook must be online or connected to complete this action.
I have tried a number of things, including the MS fix here, and a few other things with no luck.

My setup instructions are as follows:
  • Use Cached Exchange Mode - unchecked
  • Encrypt data between MicroSoft Office Outlook and MicroSoft Exchange Server - checked
  • 'Proxy authentication settings’ - ‘Basic Authentication'
  • username - domain\username
(although I have tried various times with different settings)



This is for my work emails and my IT support dept have recently been reorganised and don't provide support for this now. However as it still works on my XP machine surely this is possible??

Any ideas? I have already paid to upgrade to Windows 7 Pro because it didn't work on Home Premium, but now I still can't access the server .

Please help!
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Old 05-16-2012, 12:29 AM
smelinor smelinor is offline Can't access Microsoft Exchanger Server using Windows 7 Pro, Office 2007. Windows 7 64bit Can't access Microsoft Exchanger Server using Windows 7 Pro, Office 2007. Office 2007
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Can't access Microsoft Exchanger Server using Windows 7 Pro, Office 2007.
 
Join Date: May 2012
Location: NL
Posts: 2
smelinor is on a distinguished road
Default

I had a fiddle last night and somehow all is well!

I am not sure what I did! The last thing I changed were the NTLM authorisation settings but that was some days ago. I noticed this time that authorisation was set to NTLM so I tried a few times changing the "If slow connection,..." and "If fast connection..." settings - ending up with both of them checked, SSL unchecked and then set back to Basic Authorisation and voila!

I am sure I tried all that before but I am not complaining. I think part of it may have been forcing the connection due to changing all the settings a number of times? Who knows.

Last edited by smelinor; 05-16-2012 at 12:31 AM. Reason: stoopid typos
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