#1
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follow up missing
Hi,
I'm having the following problem: the follow up folder was deleted by accident by a costumer on a shared mailbox, what can be done to recover? I've tried several things no success till now. (CTRL+Shift+P), recover items etc... Is there a way to restore this on exchange 2007? the clients are outlook 2007 sp2 thanks in advance Tony |
#2
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Hi Tony,
I presume the shared mailbox means the secondary mailbox that the customers are using. If this is the case then in outlook the recover deleted emails option is disabled for secondary mailbox. The customers can create a new email profile and make the shared mailbox as the primary mailbox and then they would be able to select the option recover deleted emails from Tools option. Please let me know if this works. |
#3
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Hi Gregory,
It works. Thank you! |
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