Broadcasts

[waterss]

Hi, first post, so go easy .

OK the problem (this is a work based question):

We have over 50 clients; and when we have an incident, depending on what the nature of the incident is we have a number of broadcast groups broken down by service or function (say for example we have these 50 clients across a number of different databases) - so if a database fails, I use a broadcast list (made up of the pertinent clients) to let them know there is a problem - because we have mulitple clients I have to put them in the BCC (so other customers don't know who are impacted etc). I also need to communicate the issue internally, and also include internal groups in the BCC - the issue is that because I can't say WHO is impacted in the emails i send (due to confidentiality) and you can't see who is impacted because I use BCC, the internal folks know there is an issue but not for who...... which means I now have to send two emails, one externally and then forward that internally - might not sound a big deal but it's not ideal when it's hitting the fan .

So what i'd like to be able to do, is send a single message to the clients, and then an additional short message tagged on to the internals - all without having to send two emails.....

I'm not necessarilly looking a whizzy bit of macro code (although i'm not against it, i know some very basic VBA) but if anyone has a recommendation regards any broadcast add-ons for outlook or some other professional tools, preferably not too expensive, that would be great.

Many thanks for reading
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