Hi all,
I've been bashing my head against this issue for weeks. I've tried the following things, none of which have done the trick. Basically, outlook continues to crash at random intervals during use.
- Running Outlook 2010 in Safe Mode
- Repairing Office 2010 Install
- Checking .pst files for integrity and repairing with the built in utility.
- Full Re-install of Microsoft Office.
Doing a full wipe and re-install of MS Windows is not an option for this user, for the fact that some of their software is extremely difficult to get and set up, and they can not afford the downtime that would come with such a repair step. I've attached error logs below.
Quote:
Log Name: Application
Source: Application Error
Date: 4/10/2012 11:34:43 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: [Withheld]
Description:
Faulting application name: OUTLOOK.EXE, version: 14.0.6109.5005, time stamp: 0x4e79b881
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b60
Exception code: 0xc0000005
Fault offset: 0x00052cc7
Faulting process id: 0x18b8
Faulting application start time: 0x01cd1714de5fc0fe
Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: b1579e53-8322-11e1-8aeb-00059a3c7800
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-10T15:34:43.000000000Z" />
<EventRecordID>371426</EventRecordID>
<Channel>Application</Channel>
<Computer>BOS-DRE2-LAPTOP.corp.vaisala.com</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.6109.5005</Data>
<Data>4e79b881</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec49b60</Data>
<Data>c0000005</Data>
<Data>00052cc7</Data>
<Data>18b8</Data>
<Data>01cd1714de5fc0fe</Data>
<Data>C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE</Data>
<Data>C:\windows\SYSTEM32\ntdll.dll</Data>
<Data>b1579e53-8322-11e1-8aeb-00059a3c7800</Data>
</EventData>
</Event>
|
04-11-2012, 07:45 AM
Help with Outlook Crashing
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