Can't create new email or access email acounts Outlook 2003

[onthebeaches]

Hello

This is NOT MY DAY!!!

This is the second time I’m writing this

I own a nonprofit that rebuilds computers for children. Our email is vital to us!!!

I was recently (yesterday) moving our email domain to another hosting company and changing pop/smtp settings

After do so, I can no logger access my email settings in Outlook 2003

I’m running XP Pro

Here’s what I can’t do and what happens…or shall I say DOESN’T HAPPEN!

Can’t create a new email. ERROR: The messaging interface had returned an unknown error. If the problem persists, restart Outlook

Can’t access email accounts under tools. ERROR: The operation failed due to a registry or installation problem. Restart Outlook and try again. If the problem persist, please reinstall



Also, when I click on send receive. NOTHING! When I click on import/export! NOTHING!

Any help world be GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Steven

Thank you Microsoft!

[SpiderTech]

I applaud you for the service you provide children. Please keep it up.

hope this solution works:

Doing the following fixed the problem for me:

1. Start -> Run -> type in regedit.
2. Go to HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\C ommon (or HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\O utlook as others have pointed out, please check your event logs to see which one you need to select (thanks to Supercow for noticing this)).
3. (I recommend that you back up your registry first before making any changes) Right-click on Common -> New -> DWORD Value. Name it UserData.
4. Double click on the DWORD value that you just created (i.e. UserData) and set Value data: to 1.
5. Close the Registry Editor and open Outlook again.

Good Luck.