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View Poll Results: what should I do? | |||
buy MSO 2010 | 0 | 0% | |
return the laptop and ask for a replacement | 0 | 0% | |
check for a virus/malware | 0 | 0% | |
remove MSO and download Open Office | 0 | 0% | |
get a MAC | 0 | 0% | |
Multiple Choice Poll. Voters: 0. You may not vote on this poll |
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#1
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Microsoft Office Client Virtualization Service
This service (CVHSVC.exe) keeps crashing. When it does, so does Word Starter 2010.
Another forum suggested it was the MO 2010 Click to Run software. I removed MO 2010 Click to Run, and when I rebooted it came back. I removed the software via the control panel and rebooted - the whole process - twice. Each time MS said it had to reinstall MS Office when I tried to open Word. And each time it reinstalled Click to Run?!?!?! Is the bottom line, that I must purchase MSO - i.e. get off the Starter Edition? I hesitate to do this as I am not sure if the software is the problem, or the laptop has a hardware problem. (As you know, if I purchase the software and the hardware turns out to be a problem - MS will not allow me to move the license to a replacement PC!) I am stuck between a rock and a hard place. If the problem is the Starter Ed, then I need to purchase it. If I purchase it and the problem does not resolve, I need a new PC (and will have to buy another MSO license - since they cannot be transferred to a new PC). HELP |
#2
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Hi
I have move MSO to new laptops on numerous occassions and have never had a problem with re-activation. I simply ring Micorosft and explain I have moved to a new Laptop and they have allowed activation. Suggest you contact Microsoft and ask the question. Hope this helps. Tony(OTPM) |
Tags |
app crash, click to run, cvhsvc |
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