Hey everyone,



I'm having trouble inputting the product key for MS Office 2010 on my netbook.

I downloaded the trial version of Home and Business a couple of months ago and it's due to expire this Thursday. So I bought myself a copy of Office 2010 Home and Student in order to input the product key. I opened Word, clicked on Help, then Purchase Product, selected Enter Product Key, and typed in my key. As soon as I did, the message came up saying: "This is not a valid office key. Please check and retype it etc...." Now I've checked and retyped 5 times on 3 different programmes and it's still saying the same thing.

Seeing as I'm using a netbook, I cannot use the CD to install Office and I can only work with downloading it off the Microsoft website. Now the trial version they're giving is only Home and Business.

What am I doing wrong? Is it because I'm trying to activate a different suite?

Hi claire,

The conventional wisdom is that you need to unistall the trial version before installing the retail product. Any data & customizations you've created should be retained, however.

As for the installation media, you can copy it to a USB thumb-drive (eg using another computer) or attach an external DVD drive and install from there, or you could download the installation files direct to the netbook and install without the need to access an external drive.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Thanks a million Paul!

Will try it and let you know how it goes!

Claire