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#1
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Hi, I purchased a Brand new Gateway computer in 2002. My hard drive crashed, and had to re-load the operating system. I lost the key code for Microsoft Office, and cannot re-load Office.
Can anyone help? Thanks Sarkes |
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#2
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You'll need to call MS Support and explain what has happened. See the "What to do if the full version product key is damaged or missing" section here:
http://support.microsoft.com/kb/823570 |
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#3
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I called MS support. and after an hour an 15 minute phone call, I was told I had to purchase a new version of Office. I thought MS supported Office??? |
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