Microsoft Office 2002

Sarkes · #1 03-06-2011, 12:38 PM

Hi, I purchased a Brand new Gateway computer in 2002. My hard drive crashed, and had to re-load the operating system. I lost the key code for Microsoft Office, and cannot re-load Office.

Can anyone help?

Thanks
Sarkes

Colin Legg · #2 03-06-2011, 03:56 PM

You'll need to call MS Support and explain what has happened. See the "What to do if the full version product key is damaged or missing" section here:

http://support.microsoft.com/kb/823570

Sarkes · #3 03-06-2011, 05:01 PM

I called MS support. and after an hour an 15 minute phone call, I was told I had to purchase a new version of Office. I thought MS supported Office???

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