Hello there, I have a little problem that i need to discuss about it..


I had a new laptop and on this laptop there is the MS office professional 2010 and the product key is under the battery of the lap, when i insert the Product key it starts to validate but then it says that this is not a valid office product key.. any help for this ?

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Hi Yozshura,

The Product Key on the laptop will be for Windows, not for Office. The copy of Office installed on your laptop is a Trial version, which means you will need to buy a retail copy. IIRC, your laptop should have an applet on it allowing you to register the Trial and upgrade it to the retail version.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Hello Macropod,

Thanks for ur help , i really appreciate it , but there is a thing i have to ask you..
The applet on my laptop belongs to Windows or Office ? I'm really confused !! You are saying there must be an applet under my laptop right ? Well when i enter it as a product key to upgrade it doesn't work :S
So what must i do ? and thanks

Hi Yozshura,

The applet is a small prgram that comes with the trial version of Office - it has nothing to do with your laptop, per se. The upgrade process is done via the internet.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Ohh ok Thanks for your help.. It was a little misunderstanding from me. I will buy MS Office and the problem is solved. Thanks for sharing your time with me..