Cannot start Microsoft Office Outlook.

[webyourstuff]

I'm getting msg:


"Cannot start Microsoft Office Outlook. Cannot open the Outlook Window".

What happened before this is I accepted a Quicktime upgrade, then restarted without closing Outlook.

I have run the installation disc in repair mode, and have also replaced MSO.DLL to the original.

Still does not work.

I am resisting uninstalling/reinstalling because I don't want to lose my email history.

Two questions:
1. Anyone know how to fix this problem?
2. Anyone know how to back up my email and contacts so I can recover them after a reinstall?

thanks
Laura

[Technician]

Your emails and contacts are stored in the PST file, you can copy the PST file to the safe place and reinstall the Outlook. Per my knowledge the PST file should not be affected by Outlook install but you can copy it just in case. To find the PST file you can right click to the user profile tree and choose properties option to see the location of the PST file.