Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 09-20-2010, 02:32 PM
hbeyko hbeyko is offline HELP do I have a virus - MS Office not working Windows Vista HELP do I have a virus - MS Office not working Office 2007
Novice
HELP do I have a virus - MS Office not working
 
Join Date: Sep 2010
Posts: 3
hbeyko is on a distinguished road
Default HELP do I have a virus - MS Office not working


All of a sudden when i open word, or powerpoint, or anything in my office 2007 suite, it will freeze after a couple of seconds of it being open and comes up with a message "microsoft word (or whatever app it is) has stopped working" then it follows up with "windows will try to find the problem..." but it never finds a problem and just shuts down (or keeps frozen).

HELP I really need these apps to work. Do I have a virus? There are no other problems with my comp and I am protected by McAfee.

I tried to restart, shut down computer. No help.
Reply With Quote
  #2  
Old 09-20-2010, 02:36 PM
hbeyko hbeyko is offline HELP do I have a virus - MS Office not working Windows Vista HELP do I have a virus - MS Office not working Office 2007
Novice
HELP do I have a virus - MS Office not working
 
Join Date: Sep 2010
Posts: 3
hbeyko is on a distinguished road
Default

please see attachment for picture of my problem
Attached Images
File Type: jpg Untitled.jpg (48.7 KB, 5 views)
Reply With Quote
  #3  
Old 09-30-2010, 12:02 AM
baby2 baby2 is offline HELP do I have a virus - MS Office not working Windows 7 HELP do I have a virus - MS Office not working Office 2007
Novice
 
Join Date: Sep 2010
Posts: 4
baby2 is on a distinguished road
Default

You could simply do a restore? Or maybe you installed something new? printer, webcam...then simply uninstall it
Reply With Quote
  #4  
Old 10-02-2010, 02:41 AM
dkr dkr is offline HELP do I have a virus - MS Office not working Windows 7 HELP do I have a virus - MS Office not working Office 2010 (Version 14.0)
Novice
 
Join Date: Oct 2010
Posts: 2
dkr is on a distinguished road
Default

Quote:
Originally Posted by hbeyko View Post
please see attachment for picture of my problem
That's not 'too' uncommon a thing to see in Windows, so don't worry about viruses (though if you want to be sure, Google 'Malwarebytes' and run the free version to check.)

I'd probably just run the Office installer again and ask it to repair Office.
Reply With Quote
  #5  
Old 10-20-2010, 07:11 PM
lamstrat lamstrat is offline HELP do I have a virus - MS Office not working Windows XP HELP do I have a virus - MS Office not working Office 2007
Novice
 
Join Date: Oct 2010
Posts: 2
lamstrat is on a distinguished road
Default Possible help for your MS Office apps

Have you checked to see if your apps need updates. Microsoft puts out updates for their productivity software just like they do.

If you click the 'Office' button, and scroll down the menu and click 'Word Options,' the 'Word Options' dialog box will open. Click 'Resources,' and then click 'get updates' or possibly try 'run Microsoft Office Diagnostics'.

Hope this is of some help to you.


lamstrat

Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
HELP do I have a virus - MS Office not working FileError_22001 - New virus?? cj turner Word 100 02-25-2011 05:45 PM
Virus chomnap Office 4 02-10-2010 01:52 AM
HELP do I have a virus - MS Office not working SOS! HElLP ME! VIRUS "Virus.MSExcel.Yagnuul.d" ATTACK MY FILES HIQ Excel 1 10-01-2009 03:45 AM
MS Office help feature not working bcbotha Office 0 09-07-2009 11:20 PM
Help-overwriting files-could it be macro virus? Timpotty Word 0 03-06-2009 04:28 PM


All times are GMT -7. The time now is 11:22 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft