Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 10-10-2021, 03:57 AM
NeilC NeilC is offline Office 2021 for Mac Mac OS X Office 2021 for Mac Office 2019
Novice
Office 2021 for Mac
 
Join Date: Oct 2021
Posts: 3
NeilC is on a distinguished road
Default Office 2021 for Mac

Just upgraded my Macbook running macOS Big Sur from Office 2010 to Office 2021. Purchased from Amazon.


Installed ok, but hangs a lot and although I have activated it via Microsoft , it requests reactivation again and again every time I use one of the Apps. It is unusable at the moment. Very disappointed as it cost a lot of money. No access to any tech support at Microsoft as all appears to be online without any satisfactory solutions


My old 2010 version worked perfectly , but was no longer supported. how ironic!


Any advice appreciated.
Reply With Quote
  #2  
Old 10-13-2021, 07:34 AM
wiganken wiganken is offline Office 2021 for Mac Windows 10 Office 2021 for Mac Office 2019
Expert
 
Join Date: Jul 2018
Posts: 279
wiganken will become famous soon enough
Default

Have you tried telephoning them? See: -

"Telephone activation is no longer supported for your product" error when activating Office

Select your country for the telephone number.
Reply With Quote
  #3  
Old 10-14-2021, 01:49 AM
NeilC NeilC is offline Office 2021 for Mac Mac OS X Office 2021 for Mac Office 2019
Novice
Office 2021 for Mac
 
Join Date: Oct 2021
Posts: 3
NeilC is on a distinguished road
Default

Trying to find a phone number to contact Microsoft support from the support section on the website only allowed me the options of XBox and Surface Book support. All software enquiries were requested to go online. Microsoft are not making it easy for people with issues such as this. It was impossible to solve for myself, so I returned the product and received a full refund.


Why is there no easy to find telephone number for software support to allow me to actually speak with someone!
Reply With Quote
  #4  
Old 10-14-2021, 01:50 AM
NeilC NeilC is offline Office 2021 for Mac Mac OS X Office 2021 for Mac Office 2019
Novice
Office 2021 for Mac
 
Join Date: Oct 2021
Posts: 3
NeilC is on a distinguished road
Default

Quote:
Originally Posted by wiganken View Post
Have you tried telephoning them? See: -

"Telephone activation is no longer supported for your product" error when activating Office

Select your country for the telephone number.



Trying to find a phone number to contact Microsoft support from the support section on the website only allowed me the options of XBox and Surface Book support. All software enquiries were requested to go online. Microsoft are not making it easy for people with issues such as this. It was impossible to solve for myself, so I returned the product and received a full refund.


Why is there no easy to find telephone number for software support to allow me to actually speak with someone!
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Office 2021 for Mac Format current date as 1st day of June, 2021 Marcia Word 17 06-02-2021 04:09 PM
Office 2000 files with old data in Office 2013 in Windows protected folders pestul Office 2 10-27-2015 05:47 PM
Run-time error in VB.NET program that worked under Office XP but quit when upgraded to Office 2007 Dick_in_Dallas Misc 0 03-14-2015 07:07 PM
Proper Procedure for updating Office 2000 to Office 2007 Professional stevetag Office 5 08-03-2012 02:47 AM
Office 2010 -> Printer tray setting set to auto in office 2003 files onnaj Office 0 11-03-2011 07:17 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 08:41 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft