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Unable to activate Office 19 while Office 365 running
After having downloaded from the website office.com/setup the Office 2019 pro plus version trying to activate it (owning a valid product key) by opening a new word or excel session I do not get prompted the activation steps! Instead a standard word or excel session is opened, under Office 365! I then attempted to uninstall the Office 365 version ... but mysteriously my windows 10 does not find any! I created then a second Microsoft Account e re-attemped the activation of the Office 2019 ... but AGAIN by opening any Office app (an excel sheet in the second attempt) a peacefull new exel sheet under Office 365 was opened denying me again the possibility of activating the Office 2019! I'm going mad! Any help? |
#2
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Did you follow Microsoft's instruction for uninstalling Office 365? See Uninstall Office from a PC
Also try switching from MS account to Local account? See https://support.microsoft.com/en-gb/help/4027068/windows-10-switch-your-device-to-a-local-account You can always switch back if it doesn't work. See Switch from a local account to a Microsoft account I am no expert in Office 365 but these seem worth a try. |
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