Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 05-18-2021, 04:07 PM
GracieAllen GracieAllen is offline Activating Office 2019 Windows 10 Activating Office 2019 Office 2019
Novice
Activating Office 2019
 
Join Date: Dec 2019
Posts: 20
GracieAllen is on a distinguished road
Default Activating Office 2019

I have office 2019. On 3 computers. I have THREE licenses and three of those 25 character activation sets. And they're MARKED so I know which one goes on which computer... But I NEVER got to enter anything.



It has been working fine on all 3 computers for over 2 YEARS........


Recently, I had to reinstall Windows 10 on one of the laptops. Tried to put Office 2019 on today. It downloaded, and it wants to activate but says it can't over the Internet.
I tried the manual activation and the Installation ID is different than what the boxes want on the screen. I have 9 groups of 7 digits each, and the boxes only hold 6 digits.
So, I called and the idiotic robot forced me to put in all the numbers, then came back and said it doesn't match.


And provided NO WAY to reach a human.




The old system of having to put a 25 character thing was ridiculous but this 60+ character garbage is insane.


HOW do I get this miserable POS to work on this laptop?
Reply With Quote
  #2  
Old 05-19-2021, 04:51 AM
GracieAllen GracieAllen is offline Activating Office 2019 Windows 10 Activating Office 2019 Office 2019
Novice
Activating Office 2019
 
Join Date: Dec 2019
Posts: 20
GracieAllen is on a distinguished road
Default

Since posting the question about activation I've continued trying to find out HOW to "activate" Office.

I confirmed the last 5 digits of the other 2 computers, so I KNOW which product key is the right one.


I downloaded the file using the .exe we got using the product keys originally – they’re a 5 or 6 MB file that contains the product key and downloads office.


All 3 licenses are for Office Pro 2019. They were all purchased at the same time, at least 2 years ago, I believe from Amazon (or one of Amazon’s vendors)Z when they were having a little bit of a sale. They were installed on my desktop, my laptop and my wife's laptop and they've all been working ever since.


I had to install a new copy of Windows 10 Pro on my wife's laptop this week, and now I need to get her copy of Office to work. Unfortunately, she, like me, has to rely on Office for a variety of things, so this is getting critical.


I have Office on her laptop, but I cannot activate it over the Internet.


I opened Word again, and cancelled trying to activate over the Internet. Instead I went into the Account and got the popup to Activate Product. Clicked Enter Product Key, and entered the correct key. I entered it exactly as it’s shown.

Which is exactly as it’s shown in the file used to download office. Doesn’t give me an error, just goes back and says it needs to be activated.


I’m concerned that I caused the problem… I didn’t realize the file used to download office has the product key in the filename. So I’d remember which was which, I appended the computer to each file, so hers was

<lots of gibberish><25 char product key>_TX_PR_<her name>.exe
BUT, I tried it again this morning after REMOVING her name from the end and the result is the same.


This product ID has to be good – it’s been working for 2 years.


It can't possibly actually be this hard...


How do I get this thing to activate?
Reply With Quote
  #3  
Old 05-20-2021, 04:19 AM
GracieAllen GracieAllen is offline Activating Office 2019 Windows 10 Activating Office 2019 Office 2019
Novice
Activating Office 2019
 
Join Date: Dec 2019
Posts: 20
GracieAllen is on a distinguished road
Default

Hello? Anybody?
Reply With Quote
  #4  
Old 06-17-2021, 08:41 AM
GracieAllen GracieAllen is offline Activating Office 2019 Windows 10 Activating Office 2019 Office 2019
Novice
Activating Office 2019
 
Join Date: Dec 2019
Posts: 20
GracieAllen is on a distinguished road
Default

Is this place REALLY this dead? 'Cause if so, I won't waste my time asking other questions in here.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Re activating Office 2013 Hamn Office 0 08-31-2019 07:20 AM
Visio 2019 installation failure on Windows 10 with Office 2019 instwars Office 1 08-29-2019 07:05 PM
What's new in Word 2019, Excel 2019 and Outlook 2019 and Why upgrade to Office 2019 is recommended? einfomail Office 1 07-26-2019 09:44 AM
Activating Office with no codes mistertudball Office 1 03-19-2016 10:29 PM
help activating office JamiEngland Office 1 01-26-2012 09:47 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 01:22 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft