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Old 12-01-2020, 08:25 AM
map1221 map1221 is offline email does not exist Windows 10 email does not exist Office 2016
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email does not exist
 
Join Date: Dec 2020
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Default email does not exist


hello,

I recently purchased a new computer and office for business and entered the product key with my work email. my email is through godaddy and attached to a microsoft basic account on there. now when I try to download office it says email does not exist. i am able to login to my email through godaddy and when I look at licenses it says basic only and I am not sure what my product key is attached to. I cannot find my subscription. I received an email when I installed it but when I click the link it gives me an error.
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