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Office 2016 and Office 365
I have a licence for Office 2016. Some weeks ago I needed to give a training in MS Teams and I had to invite participants, which was not possible in 2016.
A PC service removed Office 2016 and replaced it by an Office 365 trial (Standard business Standard). I was very angry about this because I had asked to install Office 365 Basic (with Teams, without the Office apps). (Alle Microsoft Office-producten vergelijken | Microsoft Office). So afterwards I removed Office 365, I reinstalled Office 2016 and installed Office 365 Basic). For their Office 365 Business Standard Installation, they also created a new account which I dont want to keep. Since 2 weeks I get the message when I start any Office program) “Account Notice. We have run into a problem with your Microsoft 365 subscription, we need your help to fix it. When I click on Fix I âm asked to Install Office, which I did. I did this 3 times, but the account notice doesnt disappear. And now I got a mail that my Office 365 Standard subscription will be removed on the 14th of July. What will happen? Will my Office 2016 be kept? Or will I have to reinstall it? How can I get rid of this account created by the PC service? Is their any customer service I can contact about those problem, preferably in Belgium? |
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