Final Word,

In order to protect myself from a possible scam from the technical person who I communicated with (via live chat)... I had to create 8 new email passwords I use on my hard drive. I had to close two credit cards (got spam alerts) and waiting for new cards. Again, I do not know if that person was?? working for Miscrosoft (or an Agent?).

Further, I have now updated all the Office 365 software and all working fine.

Thanks again,

Sy