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Old 01-17-2018, 10:04 AM
apanbasu apanbasu is offline Office 2010 Windows XP Office 2010 Office 2010 32bit
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I am running Office Home and Business 2010 in XP environment. For a month or so every time I start the Outlook in the morning – I get this notification “The procedure entry point compare StringOrdinal could not be located in the dynamic link library KERNEL 32.Dll” and the software will not open. I have to close the software. I back-up the Disc regularly and I have to recover the drive from the back-up. It takes 25/32 minutes every time. Then it will work. One of the problems also is there – everything current in the computer is replaced with the what I have on the back-up date.
I have tried repair in regular basis and also defrag the Disc.
I do not have any problem in opening any other Office software.
I am 82 years old and I do some Engineering work so that I will not get old and keep stairing on the TV screen. It will cost me several thousand dollars to upgrade my computer and the software. Moreover, now a day’s most of the professional software are subscription basis. I do not make enough money to pay for the subscriptions.


I could not re-install Office because I have downloaded the software and the company from whom I bought the software is no longer in the business. I wrote to Microsoft suggesting download of older version against a nominal fee. I did not get any response from them. Obviously they want sell the newer version of the software. I have the keys of the software.
Is there any future for me and what else I could do to circumvent the frustration every day?
Any help will be appreciated.
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  #2  
Old 01-17-2018, 03:32 PM
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macropod macropod is offline Office 2010 Windows 7 64bit Office 2010 Office 2010 32bit
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Originally Posted by apanbasu View Post
I could not re-install Office because I have downloaded the software and the company from whom I bought the software is no longer in the business. I wrote to Microsoft suggesting download of older version against a nominal fee.
You can download a backup copy of the Office installation files from: https://products.office.com/en-us/do...726b&tab=ForPC
You might also try running the System File Checker. See: https://answers.microsoft.com/en-us/...c-695b60477a93
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Old 01-21-2018, 02:19 PM
apanbasu apanbasu is offline Office 2010 Windows XP Office 2010 Office 2010 32bit
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Thanks. I will try your suggestion.
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