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Connecting to printer. Press ESC to cancel problem
Hi,
I have recently developed a problem with MS Office 2007 Home & Student. I am running it on Windows Vista and it has developed the following problem: The programmes open slowly. I can enter information onto the page and I can save the document. The propblems occur when I want to use the functions on the menu bar. No matter what I choose a message appears in the menu bar bottom left of dispaly saying "Connecting to printer. Press ESC to cancel" When I ask it to doi anything this appears and the cursor spins atround until I press ESC and then a window appears saying that Word has stopped working and is closing down. At first I thought it was a virus but all my other programmes work fine including outlook and Norton doesn't find anything. Has anyone had a similar problem and if so are there any fixes??? Regards Keith |
#2
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I have been in-touch with Microsoft and one of their tech guys has sorted the problem out for me.
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#3
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Hi - I have this problem also - can you tell me what you did to fix it?
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#4
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Hi,
I'm afraid I didn't fix the problem. I contacted Microsoft tech support via their website and after many telephone calls advising me to try various things, none of which worked, I let a Microsoft tech guy have remote access and he did various things and fixed the problem Regards Keith |
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