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Old 04-21-2017, 11:56 AM
PMAAdmin PMAAdmin is offline I changed OneDrive properties and now all Office apps crash on file open/save browsing Windows 10 I changed OneDrive properties and now all Office apps crash on file open/save browsing Office 2016
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I changed OneDrive properties and now all Office apps crash on file open/save browsing
 
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Default I changed OneDrive properties and now all Office apps crash on file open/save browsing

My family and I were confused between OneDrive and the Documents library in our recent install of Office 365 Office 2016. Sometime we saved to OneDrive when we wanted to save to local Documents. So, I stupidly changed OneDrive to a 'hidden' folder on one of our machines thinking that was a quick and easy fix. Since then Office products (Word, Excel, etc.) all crash on that machine (i.e. go into Not Responding mode) whenever we try to perform a file save as browse or file open browse and I have to use Task Manager to end them and we lose the document.



First, I tried the Office 365 Quick Repair and the Online Repair. Then I tried 'un-hiding' OneDrive and reran Online Repair. Then I tried enabling "Prevent the usage of OneDrive for file storage" in the Local Group Policy Editor>>Computer Configuration>>Administrative Templates>>Windows Components>>OneDrive, accessing it with Win+R gpedit.msc. I left the other OneDrive configurations as 'not configured'. I reran Online Repair again.

None of that helped.

We're running Windows 10 Pro.

I don't think I have a suitable restore point to roll back to and I'm afraid of reinstalling Windows because I am not experienced with this stuff.

Any suggestions?
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Old 04-21-2017, 04:02 PM
billgyrotech billgyrotech is offline I changed OneDrive properties and now all Office apps crash on file open/save browsing Windows 10 I changed OneDrive properties and now all Office apps crash on file open/save browsing Office 2010 64bit
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Default Google Drive

Try Google Drive instead
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Old 04-21-2017, 06:32 PM
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macropod macropod is offline I changed OneDrive properties and now all Office apps crash on file open/save browsing Windows 7 64bit I changed OneDrive properties and now all Office apps crash on file open/save browsing Office 2010 32bit
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Originally Posted by billgyrotech View Post
Try Google Drive instead
And how is that supposed to solve the current problem?
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Old 04-21-2017, 06:39 PM
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macropod macropod is offline I changed OneDrive properties and now all Office apps crash on file open/save browsing Windows 7 64bit I changed OneDrive properties and now all Office apps crash on file open/save browsing Office 2010 32bit
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Originally Posted by PMAAdmin View Post
I don't think I have a suitable restore point to roll back to
Any restore point from before you got adventurous should do - the more recent the better. At worst, this might mean you'll have to reinstall any apps installed since then, plus you might lose some updates - which should be corrected when next the updates run.

Failing that, you might try completely uninstalling Office, then reinstalling it. See: https://support.office.com/en-us/art...c-2fdf5dbf61d8
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Old 04-23-2017, 10:54 AM
PMAAdmin PMAAdmin is offline I changed OneDrive properties and now all Office apps crash on file open/save browsing Windows 10 I changed OneDrive properties and now all Office apps crash on file open/save browsing Office 2016
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I changed OneDrive properties and now all Office apps crash on file open/save browsing
 
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After doing a Win10 in-place upgrade and repairing Office again, the problem was not resolved. Through the process of elimination I found a glitch in Malewarebytes that was causing Office apps to lock up on file browse. So my issue was not related to OneDrive or me changing the properties of the folder to hidden.

Thank you, Paul, for your positive and constructive replies.

Best regards . . . Randy
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