#1
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Can't finish update procedure
I have Office 2016 Home and student 32-bit version v. 16.0.7830.1018
Since I have a problem with Word freezing occasionally, I was instructed to update Office. Updating doesn't work: I do: Account -> Update options -> Update now - > Checking updates -> Downloading updates -> Downloads are available -> "Yes". Now the pop-up window closes and absolutely nothing happens. I never get the "You're up to date" window. And - needless to say - the Office version is not updated. Tried this from within all 4 Office programs with same result. Anyone know what might cause this problem? |
#2
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You might need to repair Office before it will update; updating a faulty installation might only make things worse. So, try repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair).
__________________
Cheers, Paul Edstein [Fmr MS MVP - Word] |
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