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prroblem installing Office 2007 home edition
I am attempting to install Office 2007 onto my PC. I previously had microsoft works which came installed at the time of purchase. The installation proceeds fine until about 2/3 of the way through when it stalls and I get the following error message. (see attachment.) I have no idea how to fix this and am hoping that someone here might be able to suggest what I can do to proceed with the installation. [IMG]file:///C:/DOCUME%7E1/Kay/LOCALS%7E1/Temp/moz-screenshot-6.png[/IMG][IMG]file:///C:/DOCUME%7E1/Kay/LOCALS%7E1/Temp/moz-screenshot-7.png[/IMG] |
#2
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This issue may occur if one of the following scenarios is true:
To resolve this issue, use one of the following methods.Method 1 Set the permission for the Everyone group of the registry subkeys that are listed in the error message to Full Control. Use the 'Fix It' and follow the steps provided in the KB article For more information how to let Microsoft Fix it for you , click the following article number to view the article in the Microsoft Knowledge Base: 313222 (http://support.microsoft.com/kb/313222/ ) How do I restore security settings to the default settings? Method 2 Disable the third-party application. For example, to disable WebRoot Spysweeper, follow these steps:
Take the system into a "clean boot" state, and then run Office setup. This disables the third-party applications. The third-party application that is denying access to the registry subkey can no longer deny access. For more information about how to take the system into a "clean boot" state, click the following article number to view the article in the Microsoft Knowledge Base: 310353 (http://support.microsoft.com/kb/310353/ ) How to configure Windows XP to start in a "clean boot" state The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.Method 4 Some activation problems indicate that the license file is corrupted. If the license file is corrupted, you cannot resolve the problem by removing and then reinstalling the Office product. The license file is not removed when you remove the Office product. Additionally, the license file is not overwritten when you reinstall the Office product. Another symptom of a corrupted license file is a failure to successfully pass Office Genuine Advantage validation. If the license file is corrupted, use one of the following methods to delete the license file. Got this off the Microsoft website, hope it helps. |
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